Our Work: State Government

Energy Efficient Database

Through its energy-related programs, the Alaska Housing Finance Corporation (AHFC) was collecting detailed energy usage data. With a $300 million grant for a rebate program that gathered detailed energy usage before and after efficiency improvements, AHFC’s data was going to increase exponentially.

Industries:
Oil, Gas, Energy
State Government
Technologies:
ASP.NET
C#
JavaScript
SQL Server
SQL Server Analysis Services (SSAS)
SQL Server Integration Services (SSIS)
T-SQL
VB.NET
XML

Case Management System Implementation

The client was the primary contractor responsible for organizing and editing the final environmental impact statement (FEIS) for a stand-alone pipeline project with the U.S Army Corp of Engineers. This 700 page document is filled with technical information (input from researchers and scientists) related to environmental science and had to be reviewed, updated, and approved by multiple experts.

Industries:
State Government
Utilities

Burn Permit Site

For 6 months each year, Idaho requires a fire safety burn permit for any burn outside city limits. But getting a permit required going to a permit issuing center. The Idaho Department of Lands (IDL) wanted to make getting a permit easier. They asked us to create an online, self-service permitting application that also supported their traditional agency-issued permit workflows.

Industries:
State Government
Technologies:
ArcGIS APIs
ArcGIS Server
ASP.NET
C#
HTML5
JavaScript
SQL Server
WCF Services

Virtual Call Center

Calling the Unemployment Insurance (UI) Program typically meant waiting on hold for 20 minutes or sometimes for multiple hours. To streamline a customer’s experience, the UI Program wanted to replace their existing systems with a contact center solution that unified their 3 call centers. And the solution also needed to work for other State agencies in the future.

Industries:
State Government

Requirements Analysis for Law Enforcement

The Washington Traffic Safety Commission was ready to expand the Electronic Traffic Information Processing (eTRIP) systems to include 2 additional document types: the DUI Packet (comprised of 1 to 9 forms) and the vehicle impound form. But first they asked us to gather requirements, evaluate options, and help them select a solution.

Industries:
State Government

Network Migration

After our client became an independent, public corporation, our client’s IT staff and Resource Data built a new IT network.

With this new, flexible platform ready, our client needed to migrate from the systems of another State corporation, with minimal disruption to business activities.

Industries:
Oil, Gas, Energy
State Government
Technologies:
Cisco Switches
Kemp Load Balancers
Microsoft Exchange
Nimble Storage
Palo Alto Security Appliances
Veeam Backup & Replication
vSphere
Windows Server