Our Work: Enterprise Solutions

Enterprise Solutions

Implementing, replacing, or upgrading an enterprise system can often be a daunting challenge. Typically the system is mission critical or used by many people within your organization, and it’s often integrated with other systems.

We can custom design a system that fits your needs or help you identify an existing commercial system that will meet your needs.

Even if you select a commercial system that the vendor installs, many related tasks—such as managing the vendor, integrating systems, and converting data—will fall to you. Our local staff will partner with you to manage the implementation and ensure that you receive a solution that meets your needs.

Featured Enterprise Solutions Projects

Case Management System Implementation

The client was the primary contractor responsible for organizing and editing the final environmental impact statement (FEIS) for a stand-alone pipeline project with the U.S Army Corp of Engineers. This 700 page document is filled with technical information (input from researchers and scientists) related to environmental science and had to be reviewed, updated, and approved by multiple experts.

Industries:
State Government
Utilities

Virtual Call Center

Calling the Unemployment Insurance (UI) Program typically meant waiting on hold for 20 minutes or sometimes for multiple hours. To streamline a customer’s experience, the UI Program wanted to replace their existing systems with a contact center solution that unified their 3 call centers. And the solution also needed to work for other State agencies in the future.

Industries:
State Government

Electronic Medical Records System

In compliance with federal requirements, the Alaska Psychiatric Institute (API) implemented a commercial-off-the-shelf (COTS) Electronic Medical Records (EMR) system. Although the implemented EMR modules were functional, API was planning to add modules and make enhancements to achieve their vision of a paperless medical records system.

Industries:
Health and Social Services

SharePoint Document Management System

Containing 400,000 project documents from the past 10 years, the Hummingbird document management system was considered mission critical by ANTHC’s Division of Environmental Health and Engineering (DEHE).

However, the system required constant support; corrupted documents randomly; and couldn’t meet DEHE’s needs in key areas like searching, automated workflows, and security. DEHE asked us to replace the system with SharePoint.

Industries:
Engineering
Environmental
Health and Social Services
Technologies:
C#
JavaScript
SharePoint
SQL Server

SharePoint Migration

The Oregon Food Bank (OFB) uses SharePoint extensively—from automating business processes, to managing documents and intranet content, to sharing information with partners.

To take advantage of new features and improvements, OFB keeps their SharePoint infrastructure updated. However, because OFB uses SharePoint so heavily, upgrading can be a significant task.

Industries:
Nonprofit
Technologies:
SharePoint
SQL Server
SQL Server Reporting Services (SSRS)